Frequently asked questions
What is airport transfer booking software?
It is a system a transfer company uses to take bookings for airport rides online, set prices, assign drivers and keep track of the money. VieHub gives you the booking form for your own website and the tools behind it.
How do customers pay?
Customers pay the driver, in cash or by card. VieHub does not take card payments online, so there is no payment provider to set up.
How are prices set?
You set a price for each postcode zone and each vehicle class. If the postcode is not in your zones, the price is the road distance from the airport or the pickup point, multiplied by your rate per kilometre, and never below your minimum fare. Night surcharges, meet and greet, extra stops, child seats and extras are added on top.
How do drivers get their rides?
Each ride is sent to the driver by email with an accept link. The first driver who accepts gets the ride. Drivers do not need an account.
Can I use it on my existing website?
Yes. The booking form is added to your site with a short code. It only shows on the websites you list in your account, so other sites cannot display it.
Do passengers need to create an account?
No. A passenger fills in the form and gets a confirmation email with the booking reference.
Which languages are supported?
The booking form and the emails are available in English, German and Romanian.
Can I try it before I buy?
Yes. The demo opens a transfer company with example prices, drivers and bookings. You need an email address to start it. The demo is deleted 24 hours after it was opened.
Can I block days when I am closed?
Yes. Blocked periods stop bookings for the dates you choose, for example holidays.
See it working with example data
Open a demo transfer company in a minute. No card, no contract.
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